Residents calling association vendors

Cliffs residents should be advised that if they call an association vendor directly to have work done on their property that they will be liable for the cost of any work they have done.  Residents MUST contact the board about issues the association is responsible for and the board will arrange for all work done in order that vendor may be paid by the association. 


UNIT OWNERS NOW HAVE 6 WAYS TO LOG A REQUEST TO THE BOARD FOR QUESTION OR MAINTENANCE

1. Unit members with inquiries can use the Contact Us button within the Buildium app.

2. Use the contact form at the left panel of the website.

3: Send email to: admin@thecliffsassociation.com

4. Phone (234) 254-3385 Leave concise detailed Message

5. Drop off a written request into The Cliffs Association Box behind middle mailbox on the north side of Cliffside Dr., Move Flag to up position on box.

6. US Mail The Cliffs Association PO Box 360592 Strongsville, OH 44136

Unit Repair requests will be assigned to appropriate vendor by the board.
The following are contracted items and will be handled by the board.
They will no longer be assigned to one board member:
Snow Removal,  Roofs, Pest  Control, and Gutters

DO NOT ATTEMPT TO CALL INDIVIDUAL BOARD MEMBERS OR YOUR REQUEST MAY BE DELAYED!

Thank you for your cooperation.‬